Policies

All appointments require credit/ debit card confirmation. You will receive an email or text message asking you to enter your card details to confirm your appointment.

 I require 48hrs notice to change or cancel an appointment. Anything less may result in your card being charged 50% of your treatment price.

No shows will not be tolerated, if you do not turn up to your appointment without giving me any notice you will have to pay 100% of the treatment price before booking in again. 

If you are more than 10 minutes late to your appointment it will be cancelled and your card on file will be charged!​

Please make sure all online client forms are completed. 

All these policies above are listed on the booking system which every client must agree to prior to booking an appointment. 

Unfortunately, we do not have a card machine on site, so it is CASH ONLY on the day of your appointment. 

 

Before & After care

Before Care

  • Come to your appointment with clean dry lashes.
  •  Avoid fake tan for at least 48hrs prior to your appointment!
  •  Avoid strip lash glue for 48hrs.
  •  No caffeine before your appointment.
  •  Avoid any oily products cleansers, baby wipes, moisturisers etc.
  •  Please wear no makeup to your appointment.
  • Remove contact lenses.
  •  If your appointment is for infills, please shampoo your lashes prior.

After Care 

  • DO NOT get your lashes wet for the first 24 hours.
  • BRUSH your lashes daily.
  • Gently WASH your lashes every other day using lash shampoo - everyday if you wear heavy make up.
  • DO NOT rub, pull or pick your lash extensions.
  • AVOID the use of oil based products.
  • DO NOT perm, tint or use eyelash curlers.
  •  NO mascara or strip lashes.
  • AVOID sleeping on your eyelashes.
  • Please schedule your infills every 2-3 weeks.